We do our utmost to ship your order quickly. If you place your order before 4:00 PM, it will likely be shipped the same day. Please note that we do not ship on weekends or public holidays.

You will receive a Colissimo tracking number as soon as your order is shipped.

The average delivery time is 3 business days after the order date within the European Union, and 7 business days for shipments outside the European Union.

These timeframes may vary during peak periods.

For more information, please refer to Article 9: Delivery, in our general terms and conditions of sale and use.

At Spacefox, we do not offer direct exchanges for your product. If you wish to order a different model or simply return your product, we invite you to contact us within 14 days of receiving your order at hello@spacefox.shop so that we can provide you with a return label. To do so, we will ask you to provide your order number as well as your postal address.

For the payment of your order on spacefox.shop, several payment options are available.

You can pay with your credit card, including Visa, Mastercard, and American Express.

For quick payment, choose PayPal, Apple Pay or Shop Pay.

It is also possible to pay for your order in installments (see the following section).

For any order over €50 on spacefox.shop, you can opt for payment in installments. With our Alma and PayPal payment options, pay for your order in 2x, 3x, or 4x and up to 10 installments. To take advantage of this, you must have an account with one of these payment providers and have linked a verified bank account or a debit card valid for the duration of the repayments to be made.